MKB's Gift Card

• 30-Day Window: You have 30 days from the date of purchase to request a return.
• Condition Requirements: Items must be returned new, unused, and in their original packaging. (Note: Gift Cards and sale items are non-returnable).
• How to Initiate: Email mkb.support@customerconveniencellc.com to authorize your return or to report a defective/damaged item for exchange. Returns sent back without prior authorization will not be accepted.
• Refunds: Approved returns are processed automatically to your original payment method.

Delivery: FREE Economy Shipping on all orders within the USA (estimated 5 to 10 business days).

Return Dispatch: Customers are responsible for return shipping fees. We highly recommend using a trackable shipping service.